Care that never leaves.
A system is a purchase. Care is a relationship. We deliver and load the salt, keep the filters on schedule, and cover the repairs, so your water just works.
GUARANTEE
We carry the salt.
Delivered and loaded, every time. You never lift a 40 lb bag again.
Pick your level of care
Stillwell Care
The basics, handled.
$29/mo
- Annual service visit
- RO filter set replaced annually
- Parts warranty
- Water re-test at 12 months
- Priority phone support
Salt available à la carte
Care Plus
Most members pick this.
$49/mo
- Everything in Care
- Salt delivered and loaded
- Twice-yearly service visit
Care Complete
The whole thing, cared for.
$79/mo
- Everything in Care Plus
- Full parts and labor coverage
- Media replacement fund
- Same-week scheduling
Well plans run $49-$79/mo, matched to real service load.
It stays with the home
Every plan transfers with the home when you sell, a listing feature buyers notice. Care Complete adds full parts and labor coverage and a media replacement fund.
Our guarantee
Care questions
Am I locked in?
No. Care is a membership you can change or pause anytime, with no long lock-in and no cancellation trap.
What does "we carry the salt" mean?
It means we deliver the salt and load it into your softener on every visit. You never buy, haul, or lift a bag.
What happens if something breaks?
On Care Complete, parts and labor are fully covered, with same-week scheduling. Care and Care Plus carry the parts warranty, the annual visit and priority phone support.
Can I change plans later?
Yes. You can move up or down a tier as your needs change, and your care history stays with your account.